ESI worker

Trainers portal

ESI Trainers

ESI Trainers first register in the ESI worker program. Once enroled, they will access the ESI trainer portal where they manage training results for ESI workers.

A nominated administrator from your business will be required to complete the steps below.

We suggest you read through the steps of each stage before you get started, giving yourself time to source the documents needed to enrol trainers and use the ESI trainer portal.

Upon ESI worker program enrolment, trainers will be able to access the ESI trainer portal. It will appear as a tile on the home page once logged into the ESI worker program.

For extra help, user guides with screenshots can be found on the Help and Resources page. The ESI trainer portal user guide will help you use the portal (Part 2 below).


First, create an account for your business

This is an initial one-off process required to obtain your ESI worker login details.

Click the button above to go to the program.

> Start by selecting Australia, enter your ABN and search
> Click Register
> Enter contact details, including email and business address and phone number. Tick the declaration.
> Select Request Registration to have your business registration verified. You will be emailed login details.

Already have an account? Click Back to login above Business Details Registration.

Now your business has an account in the program, you can login and enrol the trainers.

STEP 1: Enrolment

Enrol your trainers

In the program (select LOGIN at the top of the page)

> Select Manage Roles and then Add New Employee. From here, upload the trainer’s passport-sized photo and click done. Enter and save their name, date of birth, address (depot), phone and email.

> Select the Network Operator site and then the Network Operator role they train for.

> The next screen allows you to review any of the details entered for the trainer. Click select next and confirm. To change any details, go to Manage Employee.

Pay for ESI worker card

The next step is to pay for ESI worker cards (both an eCard for their mobile device, and a driving licence-sized plastic card).

Enrolment costs $22.50 + GST per person for the management of roles and supply of ESI worker card. The card will be printed and mailed to you. This fee is only ever paid once per trainer.

> Click checkout to view the shopping cart

> Click PayPal/Credit Card and complete the payment details. Click checkout and proceed

> A checkout successful message will appear and you may download your invoice

Step 2: Cards

Network Operator validates information and issues cards

Step 3: Role, Documents & Validation

Add roles and upload documents

Back in the ESI worker program (LOGIN at the top of the page), select the trainer’s name to Add New Role and choose the Trainer role. You will need to upload their Certificate IV in Training and Assessing.

Network Operator approves documents and role

The Network Operator will validate the Certificate. You will be emailed if there are any issues and given a chance to update the information.

It’s important that you keep your details current, and you’ll be emailed if anything you have supplied expires and needs to be updated.


Login to the ESI worker program and click the TRAINERS PORTAL tile

Step 1 > Create a class

Enter the details of the class, such as the class name, trainer, venue, date, time, duration and capacity.

Step 2 > Add competencies

Search the list of competencies by scrolling or entering the name (or partial name) in the search box. Select the competencies that will be delivered by this class.

Step 3 > Add attendees

Add the attendees by scanning their ESI worker card or eCard, or by entering their first name, last name, ID number or date of birth.

Step 4 > Resulting

Mark each attendee as competent, not competent or not attended and submit the Training Report Summary.

The video below will step you through using the ESI trainer portal: