Why does each worker need their own email address and mobile number?

The ESI worker mobile app user name and password will be sent to the worker’s email address. You can use a generic email address if the worker does not have their own, but the administrator of that address will need to forward the user name/password to the worker.

An ESI worker eCard will be sent to the worker’s mobile number. Another mobile number can be used if the worker does not have their own, but as with the email, the owner of the mobile must send the eCard onto the worker. Without a mobile phone number, an eCard cannot be issued.

Please note: eCards are not mandatory in the program.